Terms
Last updated 1 September 2026
These terms cover booking and attending a consultation with Kevan J. Williams. Booking a time means you accept them.
What you are booking
A single 60 minute video consultation on growth systems, pricing, distribution, and the technology behind them. You get the time, my attention, and a plan you can act on. The fee is shown before you pay and is charged once, for that one session.
This is not legal advice
I am an attorney by training and I work as an engineer and operator. A consultation booked here is business and technical advice. It does not create an attorney-client relationship, it is not legal advice, and you should not treat it as a substitute for a lawyer engaged to advise you. If you need legal counsel, retain one.
Payment, rescheduling and refunds
- Payment is taken in full at the time of booking.
- Consultations are non refundable. If something comes up, email me and we will find another time.
- To reschedule, email hello@levelupjalen.com. Give me as much notice as you can and I will do the same.
- If I have to move or cancel a session and we cannot find another time, you get your money back.
- Cryptocurrency payments settle on a public blockchain and cannot be reversed. A payment sent to the wrong network or the wrong token cannot be recovered.
Turning up
The Meet link arrives by email as soon as the booking is confirmed. If you do not attend and have not told me beforehand, the session is treated as delivered.
What I do not promise
Advice is given in good faith on the information you bring to the call. Results depend on your market, your product and what you do afterwards, so no particular outcome, revenue figure or growth rate is promised or implied.
Confidentiality
What you tell me on the call stays between us. I will not repeat your numbers, your plans or your name to anyone without your say so. If you need something more formal than that, send an NDA before the call and I will sign it.
Your material
You keep everything you already own. Anything I hand you during or after the session is yours to use in your own business.
Contact
Kevan J. Williams
hello@levelupjalen.com